Product Owner Innovation at Conduent. UX Designer/ Ux Researcher & Front End Developer Graduated with a BSc Bachelor of Science in Communication Multimedia Design - User Experience Design at The Hague University of Applied Sciences & International Baccalaureate Bilingual Diploma at United World College Maastricht after 14+ years of living in Spain.
Achieved a Front-End Engineer Diploma through Codecademy. Designed and developed concepts for applications and websites ranging from UX prototypes to being programmed and fully functional.
Experience with photography editing, video editing and the Adobe Creative Cloud. Understanding of Psychology at a conceptual level. Achieved an Introduction to Psychology certificate issued by Yale University.
Able to communicate in seven languages (Native - Spanish, English, Dutch, Bulgarian) (Basic - French, German, Russian).
Strong sense of public speaking, presenting, debating and problem solving.
September 2023 - Present
Product Owner
PO in the Client Intelligence team of Conduent The
Netherlands. Responsible as Product Owner for projects
involving Robot Process Automation (RPA) and the agent
life cycle.
Translating product manager's strategies to development
tasks. Communicating alongside the development team.
Researching the needs and requirements of the end-users
and outlining the user requirements and user stories.
Working as the middle man alongside internal
multidisciplinary teams composed of business analysts,
software developers and business managers.
Getting feedback directly from the end-users with the goal
of translating those into business requirements for
developers and product managers.
Along working as a PO I have also taken up the
responsibility for UX Design. Creating prototypes and
interfaces to be built by developers, doing UX research of
the market, and improving the current processes and
systems in Conduent The Netherlands.
February 2023 - June 2023
User Experience Designer
Designed a gamified virtual tour to be utilized on the main website of Tomatoworld. The purpose of the virtual tour is to educate teenagers in The Hague on current global food challenges and the solutions from the Dutch horticultural sector.
The design aims to inspire teenagers to learn and work with technology and the tech that is being used in the horticultural sector.
September 2022 - December 2022
Scrum Master / User Experience Designer
TechnoAcademy. Building a physical and digital design to
inspire children in The Netherlands to pursue roles in the
technical sector (craftmanships, technical studies).
Designed a product that can be utilized in the Dutch
schooling system alongside Smart Makers Delft and the
municipality of Delft,
January 2022 - May 2022
User Experience Designer
Designing the visitor centre for Shell's Green Hydrogen factory in Rotterdam (Holland Hydrogen 1), together with Kraaijvanger Architects. Aimed to receive anybody who wants more information about Shell’s hydrogen ambitions in the Netherlands. The visitor experience explains how they produce green hydrogen , why it is important for the energy transition and why Green hydrogen is a key part of Shells net zero target.
+31 633362120
robingrigorov@yahoo.com